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Privacy Policy

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Welcome to Apostille England (www.apostille-england.co.uk). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

When you apply for apostille services, we may collect the following types of information:

• Personal Information: Full name, email address, phone number, postal address.

• Academic Information: University details, degree details, and related documents.

• Payment Information: Transaction details but not card details (as payments are processed securely through third-party payment providers).

• Communication Records: Emails, inquiries, and other forms of communication with our support team.

2. How We Use Your Information

We use your information to:

• Process and verify your apostille application.

• Communicate with you regarding your application status.

• Comply with legal and regulatory requirements.

• Improve our services and customer experience.

3. No Refund Policy

By accepting this Privacy Policy on the Declaration and Consent page, you acknowledge and agree that:

• Once you submit your application for apostille services, it is non-refundable.

• Even if you decide to cancel or stop the processing after applying, no refunds will be provided.

4. Application Restrictions & Ban Policy

If you choose to stop processing your application after submission, you will be:

• Banned from applying for an apostille for a period of one (1) year.

• If you wish to remove this restriction, you must pay a £65 fee to reinstate your eligibility.

• Alternatively, you can choose to continue the apostille process for your submitted application.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, we cannot guarantee absolute security due to the nature of online communications.

6. Third-Party Services

We may use third-party payment processors and verification services. These third parties have their own privacy policies, and we recommend reviewing their terms before making a payment.

7. Your Rights

You have the right to:

• Request access to your personal data.

• Request corrections or updates to your personal information.

• Withdraw consent (except where legal obligations prevent deletion).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@apostille-england.co.uk

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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